How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This eye covering has become an essential part of my nightly routine - its silky texture soothes me into peaceful dreams each time 😊
never thought something as simple as a sleeping mask could make such a big difference in getting good sleep...but here we are!
A must-have for anyone looking to improve their beauty rest! Not only does it feel plush against your skin but also aids in uninterrupted slumber by keeping intrusive lights at bay.
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Honestly, didn't expect much but wow was I surprised! This little gem is comfy as heck and does an excellent job blocking out light!
The comfort level of this sleeping aid is unmatchable! It fits snugly without being too tight or annoying throughout the night 🌙
This product has truly improved my sleep experience. The fact that it's made of silk makes it incredibly gentle on sensitive skin like mine.
doesn't leave marks when i wake in the morning. great purchase 👍
I've been using this silk mask for a month now and it's made such a difference my sleep routine. The material feels luxurious against my skin and blocks out all light perfectly.
the feel of this mask is unreal. I mean it's super soft to the touch - almost like some kind of fluffy cloud has decided to hug your face for the night. And comfortable? You betcha! It fits snugly without being too tight or leaving any annoying marks on your skin after you take off in the morning. my sleep quality has improved since using this baby. I used to toss and turn all night long but now? Not anymore! This mask blocks out all those pesky light distractions that can mess up your sleep cycle big time. But wait there’s more! The best part comes when you wake up in the morning. That feeling... oh boy, where do I start? It's like waking up from a deep slumber feeling completely refreshed and ready to tackle whatever life throws at ya with gusto! Every single morning since using this magic little number has been an absolute pleasure. No groggy mornings or struggling to get out of bed because my sleep was interrupted by random lights or noises during the night. So yeah folks, if you’re looking for something that’ll give you a better snooze sesh and make getting up in the AM less of a chore then look no further than our friend here – Mr Sleeping Mask Extraordinaire – he won’t disappoint!